INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, if not you will return the products we will refund you 100% amount.

How can I return an item?

 

Just complain us to our hotline number, then courier will received from you.

Will you restock items indicated as “out of stock?”

Yes, Always we are producing products

If the product is rejected, is there an exchange option?

Absolutely! We do offer an exchange option if the product is rejected.

 

What materials are used in your underwear?

Our underwear is made from premium-quality, breathable fabrics like cotton, spandex, and modal – designed for all-day comfort and durability.

How do I choose the right size?

Please refer to our size chart before placing your order. If you're in between sizes, we recommend choosing one size up for a more comfortable fit.

Are your underwear stretchable and sweat-proof?

Yes! Our underwear is designed with flexible, moisture-wicking fabric that moves with your body and keeps you dry all day.

Can I return or exchange if the size doesn’t fit?

Yes, of course! If the product doesn’t fit or you’re not satisfied, you can exchange it within 7 days. The item must be unused and in original condition.

Do you offer discreet packaging?

Absolutely. We ensure 100% discreet packaging with no mention of the product outside, so your privacy is fully protected.

 

How long does delivery take?

We usually deliver within 1–2 business days depending on your location. You will receive a tracking number once the product is shipped.

Is cash on delivery available?

Yes, we offer Cash on Delivery (COD) for most locations. You can also pay in advance via bKash, Nagad, or bank transfer.

Do you have bulk or wholesale options?

Yes, we do offer special pricing for bulk or wholesale orders. Please contact our support team for more details.

INFORMATION ABOUT US

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